Shipping policy

Orders are normally processed and prepared for carrier pickup within 2 to 4 business days after the payment has been approved. This preparation period is separate from the carrier’s actual delivery time.

Estimated arrival dates are provided for convenience and are not guaranteed. Delivery may be delayed by severe weather, holidays, freight availability, carrier interruptions, address problems or other events beyond our reasonable control.

An order may only be canceled before processing, packaging or carrier scheduling has begun. After fulfillment starts, we may be unable to stop or cancel the shipment. Merchandise that has already left our facility must be handled under the terms of the Return Policy.

It is the customer’s responsibility to submit a complete and accurate delivery address. This includes apartment or suite numbers, entry codes, freight requirements and any other information necessary to complete delivery. Costs resulting from incorrect information, refused shipments, missed freight appointments, storage, redelivery or return-to-sender service may be charged to the customer.